fresh and smart right from the start!
Shipping Policy
We want you to be completely satisfied with your purchase of the IntelliFrost Edition 1 fridge. If for any reason you are not entirely happy with your appliance, we offer a hassle-free return and refund policy to ensure your peace of mind.
Returns: You may return your IntelliFrost Edition 1 fridge within 30 days of delivery for a full refund or exchange. To be eligible for a return, the fridge must be unused, in its original packaging, and in the same condition as received.
Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your bank or credit card issuer.
Exchanges: If you need to exchange your IntelliFrost Edition 1 fridge for a different model or size, please contact us, and we will be happy to assist you with the exchange process.
Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Damaged or Defective Items: In the unlikely event that your IntelliFrost Edition 1 fridge arrives damaged or defective, please contact us immediately. We will arrange for a replacement or refund, depending on the nature of the issue.
Contact Us: If you have any questions about our return and refund policy, please don't hesitate to contact our customer service team. We are here to help and ensure that you have a positive experience with your IntelliFrost Edition 1 fridge.
This Return and Refund Policy applies only to purchases made directly through our official channels. For purchases made through third-party retailers, please refer to their respective return and refund policies.